Role & responsibilities

- Be the primary point of contact for client stakeholders, building trust and managing expectations throughout the engagement.

- Lead discovery: run stakeholder workshops, map business processes, and define project scope.

- Translate business goals into explicit user stories, acceptance criteria, and functional specs.

- Own and communicate scope, timelines, and change; keep clients confident and informed.

- Map ecommerce flows end to end: catalog, cart, checkout, payments, fulfillment, OMS/ERP and third-party integrations.

- Partner with product and engineering to prioritize and groom the backlog.

- Drive UAT: define test scenarios, coordinate testing, and sign off against acceptance criteria.

- Use AI tools to accelerate requirement drafting, documentation, and analysis.

What we're looking for





- 8+ years as a Business Analyst, with strong ecommerce implementation experience.

- Proven track record managing senior client stakeholders on delivery engagements.

- Proven delivery on platform builds or migrations (Shopify Plus, Magento, or similar).

- Fluent in ecommerce concepts: merchandising, checkout, payments, tax, shipping, integrations.

- Strong requirements craft: user stories, process flows, functional specs, data mapping.

- Confident leading workshops, demos, and difficult client conversations.

- Comfortable with tools like Jira/Confluence and AI assistants in daily workflow.

📌 Senior Busines Analyst (Bengaluru)
🏢 Sedin Technologies
📍 Bengaluru