15 Sep
|
NoBrokerHood
|
Bengaluru
15 Sep
NoBrokerHood
Bengaluru
Company Description NoBrokerHood is a technologically advanced platform that provides visitor, community, finance, and asset management solutions designed to make life more secure and convenient for gated societies. Launched in 2018 as a subsidiary of NoBroker—India’s first prop-tech unicorn—it has rapidly become a market leader, managing over 25,000 societies and enhancing security for millions of families across the country. The platform offers dedicated interfaces for society administrators, management committee members, guards, and residents, along with value-added services such as home maintenance and property rental or sales support.
With features like Monetisation and Marketplace, NoBrokerHood enables societies and businesses to create new revenue streams. The company is backed by strong data security credentials including Level 1 PCI-DSS, GDPR and PDPB 2019 guideline adherence, ISO 27001 certification, and recent growth investment of $5 million from Google.
Role Description The Senior Account Manager role is a full-time, on-site position based in Bengaluru South. The role is responsible for managing key society and enterprise accounts, ensuring high levels of satisfaction, retention, and growth through proactive relationship management and solution-oriented support. Day-to-day activities include onboarding new societies, conducting product demos and training sessions for stakeholders, and coordinating with internal teams to resolve operational issues in a timely manner.
The Senior Account
Manager will analyze account performance,
identify upsell and cross-sell opportunities, and create account plans that align client needs with NoBrokerHood’s product capabilities. The role also involves gathering client feedback, contributing to process and product improvements, preparing periodic reports, and representing the company in on-site meetings and review sessions with society management committees.
Qualifications
- Strong account management and client relationship skills, including stakeholder management, negotiation, and conflict resolution.
- Experience in operations and project management, with the ability to handle multiple accounts, prioritize tasks, and deliver within agreed timelines.
- Excellent communication and presentation skills, with proficiency in explaining technical or product features to non-technical audiences.
- Analytical and problem-solving abilities, including experience using data and metrics to track performance and derive insights.
- Background in SaaS, prop-tech, community management, or related technology-driven services is highly beneficial.
- Bachelor’s degree in Business, Management, Marketing, or a related field; an MBA or equivalent postgraduate qualification is a plus.
- Comfort working in office with clients, including conducting regular visits to societies and collaborating closely with cross-functional teams.
- Demonstrated ability to work independently, take ownership of outcomes, and contribute to a fast-paced, growth-oriented environment.
📌 Senior Account Manager (Bengaluru)
🏢 NoBrokerHood
📍 Bengaluru