NEducation: Minimum 15 years of full time education (10th, 12th and Graduation)
NJob Description:
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- SAP Technical, Configuration, and Business knowledge in SD module
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- Extensive knowledge of sales & Distirbution sub-modules along with integration with SAP MM, TM, GTS and FI module.
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- End to end Process knowledge related to SAP.
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- Good Knowledge in Mastadata setup mainly in the area of Equipment Masters, Setup of InstallBase and warranty.
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- Should have knowledge in error handling of Idocs and data file. Knowledge in addressing AIF error hands-on.
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- Valuable Knowledge in Contracts and SD Billing.
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nGood-to-Have
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- Exposure to Incident management tools and terminologies
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- Hands on experience of SAP ABAP
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- Understand integrationswith non-SAP applications
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- Understanding of changemanagement process
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- Exposure to S/4 HANA
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nResponsibilities:
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- Providing technical and Functional support to Business on day to day issues
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- Provide support to resolve L2 and L3 issues with in the SLA
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- Follow change management process to deploy Production Fixes and Problem Tickets
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- Actively Monitor the Interfaces and support Business KPIs
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- Demonstrates Business knowledge to support Business Proccess and RCA on issues.
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- Coordinate cross-functional activities between towers and technical teams on integrated issues
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