Role Overview

We are looking for an experienced Salesforce Nonprofit Solution Architect to support our growing portfolio of nonprofit clients. This role is responsible for owning end-to-end solution design, translating complex business needs into scalable Salesforce architectures, and providing technical leadership across delivery teams.

As a trusted advisor, you will lead discovery sessions, define solution blueprints, guide development teams, and partner with stakeholders to ensure successful, value-driven implementations on the Salesforce platform.

Key Responsibilities

Lead solution architecture and design for Salesforce Nonprofit Cloud and related Salesforce platforms

Conduct discovery workshops to understand nonprofit client processes, challenges, and goals

Translate business requirements into technical solution designs, including:

o Data models o System architecture o Integration architecture

Recommend Salesforce best practices, balancing declarative vs. programmatic approaches

Define build tasks, effort estimates, and oversee execution, dashboards, and UAT

Provide hands-on support with Salesforce configuration, administration, and data migration when required

Guide teams on use of AppExchange solutions (e.g., Conga, DocuSign, Accounting tools, etc.)

Act as a Solution SME, supporting presales activities, proposal scoping, and solution walkthroughs

Collaborate closely with Project Managers, Delivery Leads,



and client stakeholders

Mentor and support team members in their technical and professional growth

Stay current with Salesforce releases and maintain relevant Salesforce certifications

Required Skills & Experience

Proven experience working with or for nonprofit organizations, either as a consultant or in-house

6-10 years of experience on the Salesforce platform, including:

o Business analysis o Solution design o Project scoping

2+ years in a senior consulting or solution architecture role

Solid hands-on expertise in Salesforce core platform

Working knowledge of Sales, Service, and Marketing Cloud concepts

Strong understanding of SDLC, Agile or Hybrid delivery methodologies

Ability to design entity relationship diagrams and object models

Experience being client-facing, managing multiple stakeholders

Excellent communication, documentation, and leadership skills

Ability to design practical, scalable solutions aligned with client goals

Certifications (Required / Preferred)

Salesforce Administrator Required

Salesforce Sales Cloud Consultant Required

Salesforce Service Cloud Consultant Required

Minimum 34 Salesforce certifications preferred

Nonprofit Cloud / NPSP experience highly preferred

Additional cloud certifications are a plus

Locations : , Kolkata, Chennai, Hyderabad, Ahmedabad, Pune, (Hybrid / Remote based on project needs)

📌 Salesforce Nonprofit Cloud – Solution Architect (Bengaluru)
🏢 Nivasoft
📍 Bengaluru