Our client, a leading global specialist in energy management and automation is looking to engage with a Consultant, highly skilled and hands-on Salesforce AI Engineer / Agent Orchestration Specialist who can design, develop, and scale intelligent agent-based solutions. The ideal candidate should have strong expertise in Agent Orchestrator, Agent Flows, Salesforce platform (Apex & Flows), and a solid understanding of platform-agnostic AI capabilities to drive end-to-end automation and customer experience transformation.

Key Responsibilities

-Design and implement AI-driven agent workflows using Agent Orchestrator and Agent Flows

-Build scalable solutions on the Salesforce platform, leveraging Apex, Flows, and integrations

-Translate business requirements into intelligent automation use cases across channels (email, chat, messaging)

-Integrate platform-agnostic AI capabilities ( automation frameworks) into Salesforce ecosystems

-Collaborate with product owners, architects, and cross-functional teams to deliver end-to-end AI solutions

-Define and implement best practices for orchestration, automation, and AI governance

-Drive UAT readiness, testing strategies, and production stability for AI-enabled features

-Troubleshoot and optimize performance, reliability, and scalability of AI agents





Duration- 3 months

Capacity- Full time

Location- Remote

Skills Required

Salesforce & Development

- Strong experience in Salesforce platform (Service Cloud / Data CLoud)
- Proficiency in Apex, Lightning Flows, Process Automation
- Experience with API integrations and external system connectivity

AI & Agent Capabilities

- Hands-on experience with Agent Orchestrator and Agent Flows
- Solid understanding of AI-driven automation and conversational systems
- Familiarity with LLMs, prompt design, and AI orchestration frameworks

Platform-Agnostic AI Expertise

- Experience working with AI tools/frameworks beyond Salesforce (e.g., Microsoft, Azure AI, LangChain, etc.)
- Ability to design agnostic, extensible AI architectures that are not platform-locked

Other Skills

- Strong problem-solving and solution design mindset
- Experience working in Agile environments (sprints, UAT, releases)
- Excellent stakeholder communication and collaboration skills

Preferred Qualifications

- Experience with Agentforce ecosystem/tools
- Knowledge of Data Cloud and Service Cloud
- Understanding of testing frameworks for AI systems and automation
- Prior involvement in AI pilot (good to have)

📌 Salesforce AI Engineer Consultant (India)
🏢 Flexing It®
📍 India