Roverz Motors is looking for an experienced and result-oriented Sales Manager to lead the sales team, achieve monthly targets, improve customer satisfaction, and drive overall showroom sales performance.
Key Responsibilities
- Manage and lead the day-to-day operations of the Sales Department.
- Set and achieve monthly and annual sales targets.
- Supervise and motivate Sales Executives and the sales team.
- Monitor leads, enquiries, follow-ups, test rides, bookings, and deliveries.
- Ensure proper follow-up with prospective customers and improve conversion rates.
- Monitor individual and team performance and take corrective actions when required.
- Develop and implement effective sales strategies to increase vehicle sales.
- Ensure excellent customer service and handle customer complaints professionally.
- Monitor showroom walk-ins, lead generation, and sales pipeline.
- Coordinate with the Finance, Insurance, Registration, and Service Departments for smooth vehicle delivery.
- Prepare and submit daily, weekly, and monthly sales performance reports.
- Conduct regular team meetings and provide coaching and guidance to sales staff.
- Ensure proper maintenance of customer records and sales documentation.
- Support local marketing and promotional activities to generate recent business.
- Ensure compliance with company policies and dealership standards.