Key Responsibilities

- Lead Handling & Sales

Handle and respond to inbound leads and client enquiries received by PlutoWebs. Outbond calls to generage new leads when there is not much inbound leads.

- Understand the client's business, requirements, expectations, budget, and timeline.
- Discuss suitable website, e-commerce, application, digital marketing, or other services based on the requirement.
- Prepare and share professional quotations/proposals with clients.
- Follow up with prospects regularly through calls, WhatsApp, email, and meetings.
- Negotiate and communicate with clients to move opportunities towards closure.
- Maintain proper records of leads, follow-ups, quotations, and conversion status.
- Achieve monthly sales and conversion targets.

- Client Onboarding

Once the project is confirmed:
- Complete the client onboarding process.
- Clearly explain the project scope, process, timelines, payment terms, and requirements to the client.
- Collect all necessary content, images, documents, credentials/access, references, and other information required to start the project.
- Ensure that the project starts only after the required information and initial payment are received.
- Create a transparent project requirement document/brief for the development team.

- Project Management

Take complete ownership of projects from onboarding to final delivery.

- Coordinate between the client and internal development/design team.
- Understand the project scope and make sure the team works according to the agreed requirements.
- Assign and coordinate tasks with the appropriate team members.
- Track project progress and deadlines.
- Follow up internally to ensure tasks are completed on time.
- Identify delays, blockers, or scope-related issues and take timely action.
- Keep the client updated about project progress.
- Schedule review calls/meetings with clients whenever required.
- Make sure client feedback is properly communicated to the development team.
- Manage revisions and ensure the project remains within the agreed scope.




- Escalate major technical or scope-related issues to management when required.

- Team Coordination & Deadline Management

Coordinate with designers, developers, SEO/digital marketing teams, and other internal resources.
- Make sure team members understand their assigned tasks and deadlines.
- Regularly follow up with the team to ensure work is progressing as planned.
- Take ownership of getting pending tasks completed within the committed timeline.
- Proactively identify projects that are falling behind schedule and take corrective action.
- Ensure multiple projects can be handled simultaneously without compromising client communication or delivery timelines.

- Project Completion & Payment Follow-up

Coordinate the final review and approval of completed projects.
- Ensure all agreed deliverables are completed before project closure.
- Follow up with clients for balance/final payments after project completion.
- Ensure outstanding payments are collected within the agreed timeline.
- Coordinate final website/app launch or handover after payment and approval requirements are completed.
- Maintain proper records of project completion and payment status.

- Client Relationship & Google Reviews

Maintain a professional and positive relationship with clients throughout the project.
- Ensure clients are satisfied with the overall experience and project delivery.
- After successful project completion and website launch, follow up with the client to request a Google Review for PlutoWebs.
- Encourage satisfied clients to share their genuine experience and feedback on the company's Google Business Profile.
- Maintain long-term relationships with existing clients for future projects, upgrades, maintenance, and other services.





What We Are Looking For 1+ years of experience in sales, business development, project management, client servicing, or a similar role.

- Experience in handling sales + project management will be strongly preferred.
- Excellent communication and interpersonal skills.
- Strong follow-up and negotiation skills.
- Ability to understand client requirements and convert them into clear project requirements.
- Ability to manage multiple clients and projects simultaneously.
- Strong ownership and accountability towards deadlines.
- Good team coordination and leadership skills.
- Ability to work with developers/designers and understand basic website/project workflows.
- Good knowledge of websites, WordPress, e-commerce, digital marketing, or software development will be an advantage.
- Proficiency in English communication is required.
- Should be comfortable communicating with clients through calls, WhatsApp, email, and meetings.
- Should be energetic, proactive, organized, and target-oriented.
- Most importantly, the candidate should have a "get the work done" attitude.

Key Performance Indicators (KPIs)

The candidate will be responsible for ensuring:
- Inbound leads are handled promptly.
- Quotations are shared accurately and on time.
- Leads are followed up consistently and converted wherever possible.
- Clients are properly onboarded before project commencement.
- Projects are delivered within the committed timeline.
- Internal teams are properly coordinated and followed up with.
- Client communication remains clear throughout the project.
- Pending client requirements and approvals are followed up regularly.
- Final/balance payments are collected on time.
- Completed projects are successfully launched/handovered.
- Clients are encouraged to provide a positive and genuine Google Review after successful project completion.
- Overall client experience remains professional and satisfactory.

LocationHSR Layout, Bangalore

Job Type: Full-Time | Work From Office

- Experience: 1+ Years Preferred

📌 Sales Manager (Bengaluru)
🏢 PlutoWebs
📍 Bengaluru