Work Timings: 10:00 AM - 7:00 PM. Working Days: Monday to Saturday (excluding public holidays). Work Mode: Work from Office.

Location: Mumbai, India

Job Summary

As the Sales Manager at Mumbai, you will play a pivotal role in leading and managing a high-performing team of sales counselors to drive enrollment and revenue growth across India. This role involves overseeing day-to-day sales operations, executing sales strategies, monitoring performance metrics, and ensuring strong lead conversion. You will collaborate closely with marketing and cross-functional teams to optimize processes, improve sales outcomes, and maintain high standards across the admissions and sales function.

Responsibilities

- Achieve individual and team sales targets aligned with business plans.
- Manage lead conversion rates and maintain sales funnel hygiene.
- Drive new customer acquisition through direct sales and telesales.
- Monitor lead aging and ensure timely follow-ups by the team.
- Execute sales plans and campaigns designed by sales leadership.
- Drive cross-selling and upselling initiatives within the team.
- Share market insights and student feedback with product and marketing teams.
- Ensure effective CRM usage and adherence across the team.
- Manage and motivate a team of 10 sales counselors.
- Conduct regular training on sales calls, pitches, objection handling, and lead management.
- Set daily, weekly, and monthly targets and track team performance.
- Support recruitment and onboarding of new sales team members.
- Track and report team performance metrics including revenue per counselor and conversion rates.
- Conduct call audits and quality checks to maintain sales standards.
- Ensure proper lead allocation and CRM hygiene through regular audits.
- Collaborate closely with marketing on lead quality and campaign effectiveness.




- Drive continuous improvement in sales processes and team productivity.
- Perform any other reasonable duties as requested by management, aligned with the broad scope of the position.
- Perform other duties as assigned by sales leadership.

Requirements

Must-Have

- 2-3 years of sales experience with a PG degree from a premium B-school (such as IIMs or equivalent) OR Graduate/Postgraduate with 8-10 years of total work experience, preferably in sales or EdTech.
- Proven experience managing a sales team of 10 or more members.
- Strong understanding of sales conversion metrics and pipeline management.
- Excellent communication, leadership, and people management skills.
- Proficiency in MS Office and CRM tools (Salesforce, HubSpot, LeadSquared, etc.).
- Solid objection handling and negotiation skills.

Should Have

- Experience supporting sales strategy execution and incentive planning.
- Ability to analyze data and create actionable performance reports.
- Familiarity with CRM processes and sales automation tools.

Nice to Have

- Exposure to cross-functional collaboration with marketing and product teams.
- Experience working with international sales markets or teams.
- Certifications or training in sales leadership or CRM optimization.

What You'll Thrive As

- Thrives in a target-driven, fast-paced sales environment.
- Enjoys leading, mentoring, and developing high-performing teams.
- Has a strong analytical mindset with a focus on performance metrics.
- Takes ownership and drives results with accountability.
- Is proactive, adaptable, and passionate about delivering exceptional student experiences.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Sales Manager (Mumbai)
🏢 IIDE Education
📍 Mumbai