Call Optix is an AI-powered conversation intelligence and call analytics platform that helps businesses understand what is happening across their customer and sales conversations.

Our platform helps teams automatically analyze calls, measure agent performance, identify customer intent and objections, improve follow-ups, track opportunities, automate call quality evaluation, and turn conversations into actionable business intelligence.

We work with businesses where phone conversations play an important role in sales, customer service, reservations, lead qualification, or other revenue-generating activities.

We are now looking for an Outbound Sales Development Representatives (SDRs) to help us identify relevant businesses, connect with the right decision-makers, and create qualified demo opportunities for the Call Optix team.

About the Role:

This is an outbound-focused B2B sales development role .

Your primary responsibility will be to start conversations with relevant businesses and decision-makers through a combination of:

- Cold calling
- LinkedIn outreach
- Email outreach
- Follow-ups
- Account and prospect research

You will not be expected to conduct the full product demonstration or independently close complex deals.

Your responsibility is to

Find the right prospects → start conversations → understand their current situation → identify potential fit → qualify the opportunity → schedule a demo with the Call Optix team.

The founder/product team will take over qualified opportunities for detailed demonstrations, solution discussions, pricing, and closing.

This means the role is highly focused on what a strong SDR does best: prospecting, conversations, qualification, persistence, and meeting generation.

What You Will Do

Outbound Prospecting

- Reach out to prospective customers through cold calls, LinkedIn, email, and other appropriate outbound channels.
- Work through targeted prospect lists provided by the company.
- Identify additional relevant contacts and decision-makers within target accounts.
- Research prospects before outreach to understand their business and potential use case.
- Prioritize accounts based on buying signals, company characteristics, and business needs.

The expectation is not to blindly contact large databases. We want relevant, contextual and thoughtful outbound prospecting. Multi-Channel Outreach:

You will build relationships using a combination of channels rather than depending on only one method.

Your regular activities will include:

- Cold calling decision-makers
- Sending personalized outbound emails




- Connecting and engaging through LinkedIn
- Following up with interested and non-responsive prospects
- Re-engaging older prospects where relevant
- Maintaining structured outreach sequences across multiple touchpoints

You should be comfortable switching between written communication and live conversations throughout the day.

Demo Generation

A major success metric for this role will be generating consistent, qualified demo opportunities .

A successful meeting should ideally involve:

- A relevant business
- An appropriate decision-maker or robust internal influencer
- A genuine potential use case
- Basic qualification completed before the meeting
- A prospect who understands why they are meeting with Call Optix

The objective is quality as well as quantity.

Market Feedback

Because you will speak with prospective customers every day, you will also help us understand the market.

We expect you to regularly share:

- Common objections
- Repeated customer problems
- Competitor mentions
- Messaging that generates responses
- Industries responding particularly well
- Reasons prospects are not interested
- New use cases discovered during conversations

Your feedback will directly influence our sales messaging, marketing campaigns, product positioning, and future prospecting strategy.

What Success Looks Like

Once fully ramped, we expect a strong SDR in this role to consistently generate approximately:

8–10 qualified demos held per month The exact activity required to achieve this may vary.

We care more about meaningful conversations and qualified opportunities than artificially high activity numbers.

However, the role will require consistent daily outbound activity across calls, email, LinkedIn, and follow-ups.

Performance will generally be evaluated using metrics such as:

- Qualified demos held
- Qualified demos booked
- Prospect-to-conversation rate
- Positive response rate
- Follow-up effectiveness
- Meeting show rate
- Prospect quality
- CRM discipline
- Consistency of outbound activity

Who We Are Looking For We would ideally like someone with previous experience in:

- B2B outbound sales
- Sales development
- Business development
- International sales
- SaaS sales




- Inside sales
- Technology sales

Approximately 1–3 years of relevant experience would be ideal, although exceptional candidates with less experience may also be considered. Previous experience selling SaaS, AI, CRM, telephony, marketing technology, contact-center software, or other B2B technology products is useful but not mandatory.

Skills That Matter

Strong Spoken Communication

You should be comfortable speaking confidently with business owners, managers, and senior professionals.

We are looking for someone who can have a natural business conversation rather than simply read from a script.

Cold Calling Ability

You should either have previous cold-calling experience or be genuinely comfortable developing this skill.

You should be able to:

- Open conversations quickly
- Establish relevance
- Ask good questions
- Handle initial resistance
- Navigate objections
- Ask for the next step

Curiosity You do not need to be an AI engineer.

However, you should be genuinely interested in understanding how technologies such as:

- Artificial intelligence
- Conversation intelligence
- Sales analytics
- CRM automation
- AI voice agents
- Call analytics

can solve real business problems.

Working Style/ Timings

This role involves selling to international businesses.

The working schedule will therefore include afternoon and evening hours in India, allowing overlap with relevant international business hours. Candidates should be comfortable working in this structure.

Growth Opportunity

This is an early sales role within a growing AI SaaS company.

For the right person, there is significant scope to grow beyond SDR responsibilities over time.

Potential future paths may include:

- Senior SDR / BDR
- Account Executive
- Sales Team Lead
- International Sales
- Partnerships
- Sales Operations
- Revenue Operations

We are looking for someone interested in building a repeatable outbound sales engine with us rather than simply completing a fixed list of daily tasks. We care more about how you think and sell than how polished your résumé looks.

You May Be a Good Fit If

You enjoy

- Talking to new people
- Understanding businesses
- Asking questions
- Finding opportunities
- Working toward measurable targets
- Experimenting with different approaches
- Learning from rejection
- Improving through feedback
- Selling technology that solves a visible business problem

You should be comfortable taking ownership of your pipeline while working closely with the founder and product team.

📌 Sales Development Representative (SDR) – InternationalB SaaS (Chandigarh)
🏢 Call Optix | AI-Powered Call Analytics u0026 Sales Intelligence
📍 Chandigarh