Job Description

Customer Support Executive | Lucknow

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Company: Teleperformance

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Location: Lucknow

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Process: Domestic Voice / International Customer Support (Voice & Chat)

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Working Days: 5 Days Working | 2 Rotational Offs

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Shift: Rotational / Night Shift as per process requirement

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Salary: 17k CTC - 26k CTC + Incentives

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Role Overview

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Teleperformance is hiring Customer Support Executives to handle customer interactions through voice and chat support channels. The role involves assisting customers, resolving queries, providing accurate information, and ensuring a positive customer experience while meeting quality and performance standards.

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Key Responsibilities

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Handle customer queries through calls and/or chat support.

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Provide accurate information and effective resolutions.

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Maintain professional communication and customer satisfaction.

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Document interactions and update records in the system.

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Follow process guidelines, quality standards,



and escalation procedures.

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Achieve productivity, quality, and attendance targets.

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Candidate Requirements

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Good communication skills in English and/or Hindi.

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Basic computer knowledge and typing skills.

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Customer-focused approach with solid problem-solving ability.

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Comfortable working in a quick-paced, target-driven environment.

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Freshers and experienced candidates can apply.

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Important Instructions

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5 Days Working with 2 Rotational Offs

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Rotational/Night Shifts as per business requirement

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Freshers & Experienced Candidates Eligible

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Candidates must be comfortable with Voice and/or Chat Support processes

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Final selection and shift allocation will be as per company policy

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Build your career with Teleperformance and gain valuable experience in a dynamic customer service workplace.

📌 Customer Support Executive Lucknow (India)
🏢 TP
📍 India