Job Title:

Post-Sales Support Associate, Relationship Associate

Experience Required:

0-3 years of experience (freshers with good communication skills are also welcome)

Location:

Indore, Madhya Pradesh

Job Module:

Onsite (6 days working)

Roles & Responsibilities

- Make regular outbound calls to enrolled customers for updates, schedules, session reminders, and key milestones.
- Support the Customer Success team with post-sales conversations and customer follow-ups.
- Follow up with customers who are inactive, unresponsive, or missing scheduled activities and encourage them to stay on track.
- Address basic customer queries and coordinate with the Success Team for concerns that require further assistance.
- Maintain accurate records of calls, follow-ups, customer responses, and pending actions.
- Ensure all assigned calls and follow-ups are completed on time and without missing any customer.

Skills & Qualifications Required





- 0–3 years of experience in Telecalling, Customer Support, Post Sales, Customer Success, Counselling, or similar roles. (Freshers with strong communication skills can also apply)
- Excellent spoken communication skills with a clear and confident manner of speaking.
- Comfortable making high-volume outbound calls and speaking with customers throughout the day.
- Strong follow-up skills with the ability to stay consistent without losing momentum.
- Comfortable committing 8-9 hours a day to calling-intensive work.

Anyway, if all this sounds like your cup of tea, then Do APPLY We look forward to hearing from you !!!

Customer Relationship | Post-Sales | Customer Success | Customer Support | Customer Engagement | CRM | Banking Sale

📌 Post-Sales Support Associate (Indore)
🏢 HireNHigher
📍 Indore