Jio is inviting applications for the role Network & Security Administrator

Requirements

Qualification: BE / BTech / MCA

- B.E./B.Tech in Electronics / Computers / IT / Electronics & Telecommunication / or other relevant streams.
- Experience of 5+ Years in the field of IT infrastructure projects & operations, preferably in Data Centers, Large IT Setup, Mission Critical IT Infrastructure in Telecom/ Banking/ etc.

Work Experience: 7–9 Years

- Should have technical OEM certifications for Network & Security products or technologies (Routers, Switches, Load Balancers, WAN Accelerators, Firewalls, IDS/IPS, VPN Gateways, etc.).
- Knowledge or experience of using Enterprise Service Management tools for automated testing, Monitoring (for OS, Network, Applications, etc.), Event correlation engines, Service desk (ITIL compliance, workflow and Self Service), etc.
- Exposure to technologies like Cisco ACI, FTD firewalls, load balancers.
- Demonstrated problem solving skills, strong conceptual and analytical skills along-with ability to work as an effective team member.
- Excellent verbal and written communications skills.

Key Responsibilities

Scope

- Provide subject matter expertise for the 24x7 operational support for network component (Routers, Switches, WAN Accelerators, Load Balancers, etc.) installation, management, configuration and troubleshooting expertise inclusive of passive components.
- To provide expertise for configuration, management and troubleshooting Security Infrastructure components like Firewalls/ IDS/ IPS/ etc.
- Maintaining Service Level Agreement (SLA) or OLA (Operational Level Agreement) of highest standards and Turn-Around Time (TAT) as agreed.

Technical Skills

- Expert level skills in configuring & troubleshooting of Network devices (LAN Switches/ Router/ Load Balancers). Preparing the Hardening Guidebook and necessary automation tool-kit.



Also carryout hardening of the network devices as per the laid guidelines.
- In-depth knowledge and experience in configuring & troubleshooting of Security devices (Firewalls/ IDS/ IPS).
- Hands on and Troubleshooting experience on ACI Network and Data center technologies.
- Strong experience with L4-L7 Load balancing, firewall etc.
- Good understanding of inter and intra tenant traffic flows, contracts.
- Advanced operational and troubleshooting skills of routing, switching and application flows.
- Broad experience in integration of service appliance to Cisco ACI deployments to includes load balancers and firewalls.
- Advanced Level of configurations for high availability like Active-Passive or Active-Active Cluster setup, etc.
- Configuration of routing & switching protocols like BGP, OSPF, STP, RSTP, etc. and troubleshooting of the same.
- Integration with Infrastructure Components like Active Directory (AD)/ LDAP/ AAA/ Radius, NTP, Domain Name Service (DNS), Logging Servers, etc.
- Expert level knowledge of IP addressing schemes (IPv4 & IPv6).
- Knowledge of log co-relation engines/ methodology would be an advantage.
- Should have worked in Remote Management environment using tools.

Responsibilities The key responsibilities are highlighted below. The candidate is:

- Expected to build, deploy, configure, manage & troubleshoot the LAN/ WAN network using the skills mentioned along with configuration for high availability. Also carryout hardening of the devices as per the laid guidelines.




- Primary responsibility would be to recover the network from any outage and ensure timely performance management activities are being carried out.
- Expected to provide advance level of support to be provided for ensuring that the SLA/ OLA/ TAT parameters are met.
- Required to be knowledgeable in other Infrastructure components (like AD/ LDAP/ AAA/ Radius, NTP, Domain Name Service (DNS), Logging Servers etc. and TCP/IP concepts in order to assist in pinpointing problems that may or may not involve the network operations.
- Required to be versed with various eco-system software packages (mentioned above) for such activities as monitoring, configuration and troubleshooting as well as remote management.
- Expected to coordinate for repairs, replacements, patches or upgrades of hardware/ software with third party vendors / OEMs and business partner in order to minimize impact to SLA by following Material Management & Movement processes (if required).
- Expected to assist in troubleshooting connectivity failures which impact services like Monitoring, Backup, etc. Expected to provide inputs for Shift-wise/ Daily/ Weekly/ Monthly reporting requirements in addition to the Asset Management record updating/ modification requirements.
- Expected to prepare RCA reports and suggest mitigation strategies.
- Document network changes, incident resolutions, and root cause analysis reports.
- Maintain updated network diagrams, standard operating procedures (SOPs), and configuration documents.

Competencies / Expertise Required

- Demonstrated problem solving skills, robust conceptual and analytical skills along-with ability to work as an effective team member.
- Excellent verbal and written communications skills.

Key Skills

- Cisco ACI or Cisco ASA
- Cisco FTD
- Nexus Switches
- Load Balancer
- Firewalls
- F5
- Radware

📌 Network Security Administrator (Mumbai)
🏢 JIO
📍 Mumbai