Company: Thoshgod Holidays Private Limited

We are seeking for dynamic and motivated individuals to join our organization, responsible for promoting our services and generating leads through outbound calls. We are a "Tour Operator and Travel Agency assisting professionals and non-professionals across India to find their dream in Europe".

Role Summary:

We are seeking a Manager-In-Charge who will be responsible for overseeing travel agency operations, managing staff, coordinating client services, and ensuring smooth day-to-day workflow. This is a leadership role that requires strong organizational and interpersonal skills.

Key Responsibilities:

- Supervise daily office operations and team performance
- Assign and monitor tasks for travel consultants and support staff
- Coordinate travel bookings, tour planning, and customer service
- Address customer queries, complaints, and ensure client satisfaction
- Liaise with vendors and partners for efficient service delivery
- Prepare reports, manage documentation, and ensure timely reporting to management
- Ensure office discipline, attendance tracking, and basic HR functions
- Support sales and marketing initiatives related to tours and packages
- Make outbound calls to potential clients and candidates.
- Promote Thoshgod's services and explain the benefits to potential clients.
- Maintain accurate and up-to-date records of calls, leads, and conversions in the CRM system.

Requirements:

- Strong communication and leadership skills
- Ability to multitask, problem-solve,



and manage time efficiently
- Minimum qualification: Graduate in any discipline
- Proficiency in English and Malayalam
- Proficiency in Microsoft Office Suite and admissions-related software.
- Proven experience in telemarketing, telecalling, or telesales with a track record of achieving targets.
- Strong negotiation abilities to convert leads into clients or successful closing.
- Good writing skills
- Positive attitude, resilience, and self-motivation to overcome challenges.
- Strong organizational and time management skills to handle multiple tasks efficiently.

Benefits:

- Competitive monthly salary and incentives.
- Friendly and supportive work setting.
- Opportunity for long-term growth under the management of our parent company.
- Salary revision and role confirmation after successful probation.

Joining Date: Immediate or as per notice period Probation Period: 3 months (with ₹15,000 monthly pay); ₹20,000 to 25,000 post-confirmation To Apply:

Send your resume to [email protected] or call us at +91 85929 57288

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits

- Cell phone reimbursement
- Paid sick time

Ability to commute/relocate:
- Kalamassery, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required)

Education:
- Bachelor's (Required)

Language:
- English (Required)

Willingness to travel:
- 25% (Required)

Work Location: In person

📌 Manager In Charge (Kalamassery)
🏢 Divinuslux
📍 Kalamassery