Company Description RaphaMedX is a next-generation healthcare aggregator platform by Joy’s Care Solutions Pvt. Ltd., designed to simplify access to trusted and affordable healthcare services. The platform enables individuals and families to book verified doctors, home care providers, diagnostic services, and more from a single, convenient interface.

RaphaMedX focuses on reliability, transparency, and ease of use, helping users make informed healthcare decisions with confidence. Team members contribute to an evolving digital ecosystem that connects people to high-quality care while supporting a seamless customer experience.

Role Description This is a part-time, remote Insurance Agent role with flexible scheduling.

The Insurance

Agent will guide customers in understanding and selecting appropriate health-related insurance products that complement RaphaMedX’s healthcare services. Day-to-day responsibilities include consulting with customers via phone or digital channels, assessing their needs, explaining policy options and coverage, and providing clear recommendations. The role involves preparing quotes, assisting with applications, coordinating with insurance partners,



and maintaining accurate records of interactions and transactions.

The Insurance

Agent will also respond to customer inquiries, resolve basic issues, and support ongoing relationship management to ensure a positive and trustworthy experience.

Qualifications

- Strong foundation in insurance-related domains, including Insurance Sales and Insurance Brokerage.
- Knowledge of insurance products and markets, with practical understanding of Insurance and health-related coverage.
- Basic Finance skills to explain premiums, benefits, and cost comparisons clearly to customers.
- Demonstrated Customer Service skills, including active listening, empathy, and clear communication across phone, email, and chat.
- Prior experience as an insurance agent, broker, or similar customer-facing role in insurance or healthcare is beneficial.
- Ability to work independently in a remote environment, manage time effectively, and meet performance goals.
- Comfort with digital tools, CRM systems, and online communication platforms.
- Relevant certification or license to sell insurance in applicable jurisdictions is a robust advantage.

📌 Life Insurance Agent (India)
🏢 RaphaMedX
📍 India