Roles and Responsibilities :

- Receive and review mortgage survey forms submitted by potential clients.

- Contact leads promptly to understand their mortgage requirements and assess their interest and eligibility.

- Follow up with potential clients to nurture and qualify leads.

- Identify hot leads with strong purchase intent and prioritize them for immediate follow-up.

- Coordinate with the sales team and hand over qualified/high-potential leads for further conversion.

- Maintain accurate lead information and follow-up records in the CRM/database.

- Track lead status and ensure timely follow-ups to maximize conversion opportunities.

Job Requirements :





- 1-5 years of experience in BPO/Call Centre industry with expertise in international voice process (US Sales/Customer Service).

- Robust knowledge of US sales procedures, products/services offered by companies based out of the USA.

- Excellent communication skills for handling international calls; ability to work effectively across cultures.

- Experience in lead generation, sales lead generation, and international sales is desirable.

- Ability to work in a fast-paced environment and meet sales targets consistently.

- Strong analytical and problem-solving skills to analyze sales data and optimize processes.

📌 Lead Generation Executive (Kolkata)
🏢 CogentHub
📍 Kolkata