Job Summary

Lead Functional Consultant - Dynamics CRM is responsible for leading business process consulting, solution design, and client engagement activities for Microsoft Dynamics CRM implementations and transformation initiatives. This role acts as a trusted advisor to clients and serves as the primary liaison between business stakeholders, project teams, and delivery resources to ensure successful execution of CRM solutions aligned with business objectives and operational requirements. The position drives project discovery, scope validation, business process analysis, fit-gap assessments, functional requirements gathering, solution alignment, mentoring, organizational change support, and delivery excellence throughout the implementation lifecycle.

Responsibilities

- Lead business process consulting, solution design, and client engagement activities for Microsoft Dynamics CRM implementations and transformation initiatives.





- Act as a trusted advisor to clients and primary liaison between business stakeholders, project teams, and delivery resources to ensure successful execution of CRM solutions aligned with business objectives and operational requirements.

- Drive project discovery, scope validation, business process analysis, fit-gap assessments, and functional requirements gathering.

- Provide solution alignment, mentoring, organizational change support, and delivery excellence throughout the implementation lifecycle.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Lead Functional Consultant - Dynamics CRM (Pune)
🏢 Synoptek
📍 Pune