Urgently we are hiring for Kotak Mahindra Bank Ltd. This is a permanent Bank On Roll / Pay-Roll Job.

Job Designation: Virtual Relationship Manager- VRM (It's Outbound / Telesales Profile)

Position Grade: Assistant Manager- M1 / Deputy Manager- M2

Job Location: Wagle Estate (Thane-West).

This is "Contact Centre Branch" (Non-Branch Banking) based Job,

Eligibility Criteria:

- Must be at least minimum 1 year to 6 years of Sales Experience with Banking or Non-Banking both will be considered.
- Must be at least Graduate any stream.
- Must have good communication as well as Sales & Convincing skills.
- Age should be maximum 32 years.
- Female candidates will be proffered, Male candidates also can apply.
- Must be comfortable to work in (Thane-West location)

/Responsibility:

- To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors.
- Differentiated training to make them universal phone banking officers cross training in cards, liabilities, assets.
- This skill will also do sales with assigned customer based mapped to them Measure of outcomes NPS, Service Level, Service Quality and Sales.
- Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
- Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues.
- Complete the logs specified by the process (End-of-day target).
- Adherence to Information Security norms & quality process norms.




- To be aware of and comply with any updates about the process.
- Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.

Salary Package: Annual CTC 3.50 to 5.00 Lac per annum plus performance based Incentives. PF, Gratuity, Mediclaim & Insurance cover (as per policy).

Other Job Advantages & Features:

=> Working Day-: 5 Days working in a week.

=> Two Weekly offs: One fixed off on Sunday and another one is any of Weekday/Saturday.

=> Shift Timing-: This is a completely fixed day shift, the shift timing from 9.30 am to 6.30 pm.

=> This is "Contact Centre Branch" (Non-Branch Banking) based Job,

=> This is completely In-house / Office-based profile, No customer Visit, No face to face interaction, No field work.

How To Apply:

=> Interested candidates need to apply via Naukri.com by clicking apply link on same the page or

Need to forward the updated CVs / Resumes at: [email protected] and mention in the subject line "Kotak-VRM-280"

or

=> Also can share updated CVs / Resumes via WhatsApp on: +91-(phone hidden) (Mention in the subject line "Kotak-VRM-280"

if your CV / profile got shortlisted with us we will contact you back.

For Any kind of query or concern can contact us

Strictly in between 10.00 am to 6.00 pm only Mob: +91-(phone hidden).

Regards

Career Empower (Hr-Team)

On Behalf of Kotak Mahindra Bank

📌 Kotak Mahindra Bank Ltd | Virtual Relationship Manager | in-Side Sales (Mumbai)
🏢 Career Empower
📍 Mumbai