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Location

Gurgaon

Role Overview:

The Key Account Manager (KAM) will manage and grow the brand’s business on Amazon.com (USA). The role focuses on driving sales, optimizing listings, managing advertising, ensuring operational excellence, and building a strong relationship with Amazon teams and the distributor while achieving revenue and profitability targets

Key Responsibilities

Own the P&L; and end-to-end business performance on Amazon.com.

Manage product listings, catalog accuracy, pricing, promotions, and inventory planning.

Optimize content (titles, bullets, A+ content, images) to improve conversions and organic ranking.

Lead advertising strategy (PLA, DSP, brand stores) to improve ROAS and scale growth.

Track key metrics: sales, traffic, conversion, ACOS, inventory health, forecasting.

Manage account health—policy compliance, claims, reviews, and seller performance.

Coordinate with operations, supply chain, finance, and creative teams for smooth execution.

Monitor competition and market trends to identify opportunities and risks.

Plan and execute major sale events (Prime Day, Black Friday, Cyber Monday, etc.).

Work closely with Amazon brand reps, account managers, and support teams.

Skills & Qualifications

2–5+ years of experience managing Amazon.com or global Amazon marketplaces for a brand or agency.

Robust understanding of Amazon Seller Central / Vendor Central.

Hands-on expertise in PPC, listing optimization, keyword research, and analytics.

Proficiency in Excel (pivot tables, basic formulas) and Amazon reporting tools.

Strong analytical, communication, and problem-solving skills.

Ability to work cross-functionally across content, supply chain, operations, and finance.

Key KPIs

Sales growth & contribution margin

ACOS/ROAS improvement

Inventory health & stockouts

Organic ranking & conversion rate

Compliance and account health score

📌 Key Account Manager – Amazon.com (US Marketplace) (Gurugram)
🏢 mcnroe consumer products
📍 Gurugram