Dear Candidate,

Thank you for applying for the position of Customer Support Engineer International Voice Process at Movate Technologies.

We are pleased to inform you that your application has been reviewed and shortlisted for the next stage of our selection process. You are invited to attend a face-to-face interview as per the details below:

Interview Date: Monday to Saturday

Interview Time: Between 11:00 AM and 6:00 PM

Contact : Vinod - (phone hidden)

Venue: Movate Technologies (Movate Talent Hub) Ground Floor, AMBIT IT Park Ambattur Industrial Estate Chennai, Tamil Nadu, India

Interview Prerequisites

Please ensure that you complete the following before attending the interview:

1. Confirm your preferred interview time slot by emailing your updated resume (with a recent photograph embedded in the resume) in PDF format
2. Review the attached thoroughly before the interview. International Voice Support (Tech/ Customer Support) - Night shift | Movate | LinkedIn
3. Carry a printed copy of your resume on the day of the interview.
4. Interview Process will take Initial Interview, language assessment (Voice assessment), followed with Interview with Operation experts.

: Position : Customer Support Engineer International Voice Process Location : Ambattur, Chennai (Work from Office)

Shift : Night Shift

Weekly Off : Rotational Weekdays

Eligibility:

- Minimum 1 year of experience in an International Voice Process. (Please note that this role is intended for experienced candidates and is not suitable for freshers.)
- Customer /Technical Support experience is mandatory.
- Excellent verbal communication skills in English.
- Robust troubleshooting, analytical,



and customer handling skills.

Key Responsibilities:

- Provide assistance to international customers.
- Diagnose and resolve issues with a focus on first-call resolution.
- Deliver exceptional customer service while ensuring customer satisfaction.

About us:Movate is an Applied AI services company that helps enterprises translate AI ambition into measurable business outcomes. With over 12,000 employees across 20 global locations, augmented by AI collaborator agents, it brings together human expertise and technology to help organizations rethink operating models for efficiency and growth. Powered by Mova iO, its intelligent outcomes platform, Movate delivers practical, scalable, and industry-contextualized solutions that address real business challenges. Founded 30 years ago, Movate has built a niche as a trusted and reliable provider of consumer and enterprise support and technology services. Besides offering managed IT and CX services, we leverage our five AI-powered proprietary platforms to provide best-in-class results. Today, we have tremendous recognition for our disruptive digital engineering capabilities, insights-driven approach, affinity towards customer business, employee empowerment, and use of AI and automation solutions, which differentiate us as a valued partner.At Movate, you'll have the opportunity to work with a global organization that values innovation, continuous learning, and professional growth.

If you're ready to take the next step in your career.For more details visit www.movate.com

We look forward to meeting you and discussing your career aspirations with Movate Technologies.

Regards,

Vinodraj Muthaiah

📌 International Voice Tech Support (Chennai)
🏢 Movate Technologies
📍 Chennai