Profile Eligibility Criteria

- Minimum 2 years of experience in an International Voice Process/Customer Service workplace.

- Willingness to work in rotational shifts and rotational week-offs.

- Ability to attend 5 days' work from office during the training period.

- Excellent verbal and written communication skills.

- Strong customercentric approach with high levels of empathy and emotional intelligence.

- Ability to quickly learn and adapt to complex processes and systems.

- Comfortable working across multiple applications and digital tools simultaneously.

- Ability to perform effectively in a fast-paced, high-volume contact center environment.

- Strong understanding of risk management, data privacy, and information handling requirements.





- Stable employment history with a demonstrated interest in building a career within customer contact center operations.

Role Environment

- Customer-facing role within a contact center environment.

- Primarily focused on handling inbound customer interactions.

- High-paced environment involving continuous customer engagement and back-to-back calls.

- Requires flexibility to adapt to changing business requirements, schedules, and shift patterns.

- Opportunity to interact with customers across international markets while delivering a high-quality client experience.

📌 International Voice Process Executive (Gurugram)
🏢 3across
📍 Gurugram