Roles and Responsibilities

- Manage a team of inside sales professionals to achieve monthly targets through outbound calls, emails, and social media platforms.

- Develop and execute strategies to increase lead generation, conversion rates, and customer satisfaction.

- Collaborate with cross-functional teams (Marketing, Product) to identify new business opportunities and develop targeted campaigns.

- Analyze sales performance data to optimize processes, improve productivity, and drive growth.

- Ensure compliance with company policies, procedures, and regulatory requirements.

Desired Candidate Profile

- 3-5 years of experience in B2C or BPO/Call Centre workplace with a focus on Inside Sales/Telesales/Outbound Sales.

- Bachelor's degree in any discipline (preferably B.Tech in Computers).

- Proven track record of meeting or exceeding monthly targets consistently over time.

- Strong understanding of CRM software applications such as Zoho/SAP/Microsoft Dynamics.

📌 Inside Sales Manager (Jamshedpur)
🏢 Arka Educational u0026 Cultural Trust
📍 Jamshedpur