We are looking for an experienced and result-oriented HR Business Partner (HRBP) to partner with business leaders and drive people initiatives across our operations. The role will be responsible for workforce planning, employee engagement, performance management, employee relations, talent management, and ensuring effective implementation of HR policies and processes.

The ideal candidate should have strong business acumen, excellent stakeholder management skills, and preferably experience in retail, e-commerce, warehouse, supply chain, or high-volume operations .

Key Responsibilities

- Partner with business leaders and operational teams to understand workforce requirements and HR priorities.
- Drive manpower planning, workforce productivity, and organizational effectiveness .
- Manage employee lifecycle processes including onboarding, transfers, promotions, performance management, and exits.
- Work closely with Talent Acquisition teams to ensure timely closure of manpower requirements.
- Monitor employee engagement, retention, absenteeism, and attrition across business units.
- Handle employee grievances and support effective employee relations.
- Drive performance management processes, including goal setting, performance reviews, and development plans.
- Identify critical talent and support succession planning and talent development initiatives.
- Ensure effective implementation of HR policies, processes, and statutory/compliance requirements.
- Analyze HR metrics and dashboards to identify trends and recommend corrective actions.




- Conduct regular people reviews with business stakeholders and provide actionable HR insights.
- Support disciplinary and employee relations matters in accordance with company policies.
- Drive HR initiatives related to engagement, capability building, diversity, and employee experience.
- Ensure smooth execution of HR processes across stores, warehouses, and other operational locations.
- Coordinate with central HR teams on various HR programs and business requirements.

Key Skills
- Strong HR Business Partnering and stakeholder management
- Workforce planning and manpower management
- Employee engagement and retention
- Employee relations and grievance handling
- Performance management
- HR analytics and reporting
- Talent management and succession planning
- Knowledge of HR policies and labour compliance
- Excellent communication and interpersonal skills
- Strong problem-solving and decision-making ability
- Proficiency in MS Excel and HRMS

Preferred Experience
- Experience in Retail, E-commerce, FMCG, Logistics, Warehousing, or Supply Chain .
- Experience handling a large frontline/blue-collar workforce will be an advantage.
- Ability to work in a fast-paced, target-driven operational environment.
- Robust exposure to multi-location operations and stakeholder management.

Key Performance Indicators (KPIs)
- Manpower availability and workforce productivity
- Attrition and retention
- Employee engagement
- Recruitment and onboarding TAT
- Performance management compliance
- Employee grievance resolution
- HR process and compliance adherence
- Business stakeholder satisfaction
- HR cost optimization

📌 Human Resources Business Partner (Sahibzada Ajit Singh Nagar)
🏢 BigBasket
📍 Sahibzada Ajit Singh Nagar