Job DescriptionHiring: Program Manager - Last Mile / Rider Operations

NWe're looking for a Program Manager to drive high-impact initiatives across Rider Hiring, Supply, Reliability, Productivity, and Last Mile Operations.

NWhat you'll do:

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- Drive strategic programs and cross-functional initiatives across multiple teams
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- Analyze rider supply-demand, operational performance, costs, and key KPIs
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- Build dashboards, reports, trackers, and performance scorecards
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- Identify operational gaps and drive data-backed solutions
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- Lead process improvement, automation, incentive optimization, and operational excellence initiatives
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- Manage pilots from execution to impact assessment and scale-up
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- Build SOPs, frameworks,and governance mechanisms
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- Present insights and recommendations to senior leadership
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nWhat we're lookingfor:

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- 4–7 years of experience in Program Management, Business Operations, Strategy, Analytics, Supply, or Rider/Driver Sourcing
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- Experience in E-commerce, Quick Commerce, Logistics, Mobility, or Marketplace preferred
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- Advanced Excel mandatory
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- SQL preferred
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- Solid analytical, problem-solving, and stakeholder management skills
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- Experience managing cross-functional programs and pilots
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- Ability to work in a fast-paced, ambiguous environment
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nLocation: Bangalore

NExperience: 4–7 Years

📌 Hiring: Manager Ii - Program Management (Last Mile) (Karnataka)
🏢 Zepto
📍 Karnataka