15 Sep
|
SMART VISION CONSULTANCY SERVICES
|
New Delhi
15 Sep
SMART VISION CONSULTANCY SERVICES
New Delhi
A Delhi-based company is hiring customer care advisor for a voice process. Only graduates with a minimum of 1 year of similar exp. and with excellent communication skills can apply, salary upto 5.5 LPA + incentives, shift timing - 9.00 am to 12.00 am (any 9 hours shift), no cab, age upto - 32 years, 5.5 days a week working. Roles and Responsibilities
- Handle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and skilled manner.
- Provide accurate information about products/services to customers, addressing their needs and preferences.
- Identify opportunities for upselling/cross-selling relevant products/services based on customer feedback.
- Escalate complex issues to senior team members or supervisors when necessary.
- Maintain records of all interactions with customers using CRM software.
Contact Shikha - (phone hidden)
📌 Hiring For Customer Care Profile (New Delhi)
🏢 SMART VISION CONSULTANCY SERVICES
📍 New Delhi