Job DescriptionWe are hiring Customer Support Executives in Jaipur, Mansarovar. The role involves handling international customer interactions, resolving queries efficiently, and ensuring a high-quality customer experience.

NProcess Type: International Voice

NKey Responsibilities

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- Handle inbound customercalls for the biggest E-Commerce process.
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- Assist customers with queries related to orders, products, deliveries, returns, refunds, and other concerns.
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- Understand customer issues and provide accurate and timely resolutions.
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- Maintain skilled communication and deliver an excellent customer experience.
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- Follow defined process guidelines, quality standards, and compliance requirements.
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- Accurately update customer information and interaction details in the system.
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- Escalate complex or unresolved issues to the appropriate department.
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- Achieve defined productivity, quality, and customer satisfaction targets.
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nEligibility & Experience

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- Must be a Graduate/Post Graduate from a recognized university.
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- Minimum 6 months of International BPO experience.
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- Willingness to work in rotational shifts and rotational weekly offs.
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- Strong English communication and customer-handling skills required.
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- Prior international voice/BPO experience preferred.
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- Immediate Joiners preferred
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nWork Schedule

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- 5.5 Days Working
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- Rotational shifts
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- Rotational weekly offs
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nTransportation

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- Two-way cab facility provided during eligible/odd-hour shifts, as per company policy and route availability.
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nWhy Join?

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- Opportunity to work with a globally recognized e-commerce brand.
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- International customer support exposure.
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- Structured training andcareer growth opportunities.
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- Employee transportationfacility during eligible shifts.
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nSend your CV to: [email protected]

📌 Hiring: Customer Support Executive - Jaipur (Shahpura)
🏢 PineQ Lab Technology
📍 Shahpura