The Global People Services Associate acts as a support in a central hub for transactional HR activities. The Global People Services Associate provides efficient, consistent support to all employees and managers.

- Employee Support: Responding to HR-related questions from employees and managers (benefits, policies, time-off).
- Ticket Management: Act as the first point of contact for employee HR inquiries (benefits, payroll, leave, policies) via Freshservice, managing, prioritizing, and resolving tickets within defined Service Level Agreements (SLAs).
- Data Management: Accurate data entry for current hires, terminations, promotions, transfers, and updating employee records in HRIS.
- Onboarding/Offboarding: Administering the hiring process, creating offers, tracking probation, and processing leavers.
- Payroll & Benefits:



Assisting with basic payroll processing, managing benefit enrollments, and pension administration.
- Process Adherence: Following Standard Operating Procedures (SOPs) and Service Level Agreements (SLAs) to ensure consistency.

Qualifications University Degree, or equivalent experience, preferably in HR or business administration.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Global People Services Associate (Pune)
🏢 PrimeVigilance
📍 Pune