15 Sep
|
Bragnam Learning
|
Dhakoli
15 Sep
Bragnam Learning
Dhakoli
Company: Bragnam Learning Private Limited
Location: Zirakpur, Punjab
Job Type: Full-time
Salary: ₹12,000 – ₹20,000 per month (based on interview)
Schedule: Day shift, 9:30 AM – 6:00 PM
Work Location: In person
About the Role
Bragnam Learning Private Limited, a leading preschool franchise company, is hiring a Franchise Coordinator to manage client communication and support. You'll be the key link between our franchise partners and the company, ensuring smooth operations and high client satisfaction.
Key Responsibilities
- Respond promptly to franchise client queries, concerns, and issues
- Coordinate booking of preschool resources (books, uniforms, etc.)
- Follow up on franchise payments and resolve payment issues
- Maintain client records and interactions in the CRM system
- Support sales and marketing with upsell/cross-sell opportunities
- Organize and assist with client meetings (in-person and virtual)
- Stay current on company products,
services, and policies
- Collaborate with the team to improve client satisfaction and workflows
Requirements
- Bachelor's degree in Business Administration, Marketing, or related field (preferred)
- Solid communication and interpersonal skills
- Customer-service mindset with professional problem-solving ability
- Excellent multitasking and time-management skills
- Proficiency in MS Office; CRM software experience is a plus
- Freshers welcome to apply; prior experience is an advantage
Language: English (Preferred) Job Types: Full-time, Fresher
Pay: ₹12,000.00 - ₹20,000.00 per month
Application Question(s)
- Mention your age
Experience:
- total work: 1 year (Preferred)
Language:
- English (Required)
Work Location: In person
📌 Franchise Coordinator (Dhakoli)
🏢 Bragnam Learning
📍 Dhakoli