15 Sep
|
Trantor
|
Chandigarh
15 Sep
Trantor
Chandigarh
The Forward Deployed Engineer will operate at the intersection of solution architecture, technical delivery, and customer partnership. The role combines elements of a Solutions Architect, Technical Account Manager, and Solution Engineer, with a strong emphasis on hands-on execution and delivering successful customer outcomes.
As an FDE, you will serve as a trusted technical advisor and thought partner to client customers, helping them design, implement, and scale real-time data solutions .
You will work directly with customers to understand their business objectives, architecture, and use cases; translate these into technical strategies; and drive solutions from concept through production.
This role requires a combination of strong technical depth, excellent communication and consulting skills, and a delivery-oriented mindset. The ideal candidate will be equally comfortable leading strategic customer conversations, conducting architecture and whiteboarding sessions, and working hands-on to solve complex technical challenges.
Key Responsibilities
Customer Consulting & Solution Architecture
- Partner directly with customers to understand their architecture, use cases, technical requirements, and business objectives.
- Translate customer requirements and business goals into scalable, practical technical solutions.
- Lead discovery, whiteboarding, and architecture sessions to shape ideas and convert concepts into technical specifications and execution plans.
- Serve as a trusted technical advisor and proactive thought partner, bringing ideas and recommendations rather than simply responding to customer requirements.
- Help customers prioritize and operationalize their data initiatives while balancing strategic ambition with practical delivery.
Solution Delivery & Implementation
- Design and implement end-to-end solutions integrating SingleStore into existing customer application and data ecosystems.
- Own delivery of high-impact customer initiatives from initial concept through production deployment.
- Work hands-on with customer environments to implement, troubleshoot, optimize, and scale solutions.
- Integrate SingleStore with complex data pipelines, applications, infrastructure, and enterprise systems.
- Apply pragmatic technical solutions and fixes to overcome implementation challenges and ensure successful customer outcomes.
- Ensure solutions are production-ready, scalable, maintainable, and aligned with customer requirements.
Customer Partnership
- Build strong relationships with customer engineering, architecture, data, and business stakeholders.
- Guide both technical and non-technical stakeholders through solution decisions and implementation trade-offs.
- Translate complex technical concepts into clear recommendations for different audiences.
- Help customers navigate ambiguous requirements and convert them into actionable technical plans.
- Maintain strong ownership and accountability throughout the customer engagement lifecycle.
Cross-Functional Collaboration
- Collaborate closely with Solutions Engineering, Product, and Engineering teams to align customer requirements with product capabilities.
- Work with internal and customer stakeholders to identify and resolve technical blockers.
- Provide insights from customer engagements to Product and Engineering teams to help influence product improvements and roadmap priorities.
- Ensure proposed solutions are both technically feasible and aligned with SingleStore's product capabilities and roadmap.
Required Experience & Qualifications
- 10+ years of experience in Solution Architecture, Solution Engineering, Technical Consulting, Skilled Services, or similar customer-facing technical roles.
- Strong foundation in databases, distributed systems, and/or software engineering.
- Proven experience designing and delivering production-grade solutions in customer-facing environments.
- Experience integrating complex systems across data pipelines, applications, databases, and infrastructure.
- Demonstrated ability to take solutions from initial customer discussions and architecture through implementation and production.
- Ability to translate ambiguous business and technical requirements into clear technical strategies and execution plans.
- Strong troubleshooting and problem-solving capabilities.
- Experience working directly with enterprise customers.
- Experience supporting customers in financial services, high-tech, or similarly complex enterprise environments is highly preferred.
Consulting & Communication Skills
This is a highly customer-facing role, and excellent consulting and communication skills are critical to success.
The ideal candidate will demonstrate:
- Excellent verbal and written communication skills.
- Strong customer-facing consulting capabilities.
- Ability to lead technical discovery, architecture, and whiteboarding sessions.
- Ability to communicate effectively with both technical and non-technical stakeholders.
- Strong stakeholder management and relationship-building skills.
- Ability to influence technical decisions through expertise and sound judgment.
- Strong organizational skills and ownership of customer deliverables.
- Ability to operate effectively in environments where requirements may initially be ambiguous.
- Ability to balance technical innovation with pragmatic delivery, realistic scoping, and customer timelines.
📌 Forward Deployed Engineer (FDE) - Data Engineer (Chandigarh)
🏢 Trantor
📍 Chandigarh