Key Responsibilities

Guest Service Excellence: Deliver warm, intuitive, and personalizedfine-dining service to exceed luxury guest expectations.

Operations Management: Supervise daily operations of restaurants, bars,lounges, and banqueting events to ensure seamless service.

Staff Coordination: Brief, train, and guide service associates on menu knowledge, winepairing, and standard operating procedures (SOPs).

Quality Control: Monitor food and beverage presentation, hygiene standards, andcleanliness across all outlets.

Guest Relations: Interact with guests proactively, handle feedback or complaintsgracefully, and ensure total customer satisfaction.

Qualifications & Skills

Education: Degree inHotel Management (HM) or Hospitality.

Core Competencies: Impeccable grooming, stellar communication skills, attention to detail,and a calm demeanor under pressure.

Attributes: Highemotional intelligence, customer-first mindset, and flexibility to work inrotational luxury hotel shifts.

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 F&B (Riser) (Gurugram)
🏢 East India Hotels (EIH)
📍 Gurugram