– Website & E-commerce Operations Executive

Role Type: Outsourced / Contract Role

Work Location: Our Office – On-site Only

Experience: 1 + years preferred

Platform Requirement: Magento experience is mandatory

About the Role

We are looking for a detail-oriented and hands-on Website & E-commerce Operations Executive who will be responsible for managing the day-to-day backend operations of our websites and keeping all website content, products, inventory, images, and other relevant information accurate and up to date.

This is primarily an operations and website management role, so advanced programming skills are not required. The candidate should be comfortable working with website backend/CMS platforms and have the ability to perform basic or no-code tasks independently.

The candidate will be outsourced through a partner company and will work from our office on a full-time, on-site basis.

Key ResponsibilitiesWebsite & Magento Management

- Manage and maintain the website backend on Magento.
- Add, edit, update, and remove products as required.
- Manage product information including:
- Product names
- Descriptions
- SKUs
- Pricing
- Categories
- Attributes
- Product specifications
- Product images
- Manage product visibility, availability, and website listings.
- Update website banners, promotional content, landing pages, and other website elements.
- Ensure website content is accurate, current, and properly formatted.
- Coordinate with internal teams to collect and update product and website information.
- Identify and report website issues, broken links, incorrect information, missing images, or other backend problems.
- Perform routine website checks to ensure products and content are displaying correctly.

Inventory Management
- Regularly update and maintain product inventory information on the website.
- Coordinate with relevant internal teams regarding stock availability and product status.
- Ensure out-of-stock, discontinued, new, and updated products are correctly reflected online.
- Maintain accurate product and inventory records using Google Sheets/Excel or other relevant tools.

Images, Videos & Content




- Manage and optimize product images for website use.
- Resize, crop, compress, rename, and organize images as required.
- Create or assist in creating basic product visuals, banners, promotional creatives, and website content.
- Use AI tools to generate and enhance images, videos, product descriptions, and other digital content.
- Stay updated with useful AI tools that can improve website content creation and day-to-day productivity.
- Ensure AI-generated content is reviewed, accurate, brand-appropriate, and ready for publishing.

Website Content Updates
- Regularly update website pages, product content, offers, promotions, announcements, and other required information.
- Ensure consistency in product descriptions, images, pricing, specifications, and other content.
- Follow internal guidelines for website content, naming conventions, formatting, and image standards.

Reporting & Analytics
- Maintain website/product-related data and trackers using Google Sheets.
- Prepare basic reports when required.
- Have a basic understanding of website analytics and be able to review metrics such as:
- Website traffic
- Product/page performance
- User engagement
- Conversion-related metrics
- Basic Google Analytics reports
- Identify obvious trends or issues from website data and highlight them to the relevant team.

Required Skills & ExperienceMandatory
- Hands-on experience with Magento is required.
- Experience managing an e-commerce website backend.
- Ability to independently manage product listings, inventory, images, and website content.
- Comfortable working with CMS/backend systems.
- Good attention to detail and accuracy.
- Valuable working knowledge of computers and web-based tools.
- Ability to work on-site from our office.
- Ability to coordinate effectively with internal teams and the outsourcing partner.





Preferred
- Experience with Google Sheets / Excel.
- Basic understanding of Google Analytics / website analytics.
- Experience with other e-commerce platforms or CMS systems.
- Experience using AI tools for:
- Image generation
- Image editing
- Video generation
- Content writing
- Product descriptions
- Creative/marketing content
- Basic knowledge of SEO and website content optimization.
- Basic HTML/CSS knowledge is an advantage but advanced coding/programming is not required.

Ideal Candidate The ideal candidate is someone who is:
- Hands-on and comfortable managing website backend operations independently.
- Experienced in Magento and e-commerce website management.
- Tech-savvy but does not necessarily need to be a programmer.
- Comfortable learning and using new AI tools.
- Highly organized and detail-oriented.
- Able to manage a large number of products and content updates accurately.
- Proactive in identifying website/content issues rather than simply waiting for instructions.
- Comfortable coordinating with multiple internal stakeholders.
- Willing to work from our office on a full-time basis.

Important Note on the Role This is not primarily a software development or coding position.

The focus is on website operations, Magento backend management, product/inventory management, content updates, images/videos, and ensuring that the website remains accurate, fresh, and up to date.

Basic technical knowledge is useful, but the candidate should be able to accomplish most day-to-day tasks through Magento's backend, CMS tools, spreadsheets, AI tools, and other no-code/low-code platforms.

Employment & Contract Structure

- The resource will be provided through an external/outsourcing partner company.
- The engagement will be governed by a formal contract/service agreement with the partner company.
- The selected resource will be required to work from our office only.
- The resource will work closely with our internal team and follow our website/content management processes and requirements.

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person

📌 E-Commerce Manager (Bengaluru)
🏢 0 to 1 E-comm
📍 Bengaluru