- Role Summary: Lead and govern the Configuration Management Database (CMDB) and Common Service Data Model (CSDM) adoption across the enterprise, enabling service visibility and platform data integrity.

Skills: Strong knowledge of CI classes, relationships, identification and reconciliation rules

Expertise in CMDB Health Dashboard, CI lifecycle management

Hands-on with Discovery, Service Mapping, and third-party data sources

Ability to define CI policies, normalization, and reconciliation strategies

Proven experience with CSDM 3.x+ implementation

Responsibilities

Key Responsibilities: Own end-to-end CI lifecycle and maintain CI data health

Define and implement CSDM framework across business applications and services





Lead ServiceNow Discovery and integrations with infrastructure/cloud systems

Establish CMDB governance, KPIs, and data certification processes

Guide service mapping and CI class model alignment with business capabilities

Qualifications

Qualifications: Experience: 10-14years

Education: Bachelor’s in IT, Engineering, or related field

Certifications: CSA, CIS–Discovery, and CSDM training preferred

Communication Skills: Explicit communication across technical and business stakeholders, strong documentation ability

📌 DTICI_CMDB Solution Architect_ (Bengaluru)
🏢 Daimler Truck
📍 Bengaluru