52East is an AI-powered hiring platform helping companies screen, interview, and shortlist candidates. We’re looking for a Customer Support Executive to support recruiters and candidates throughout the hiring process.
Responsibilities
- Respond to customer queries over chat, email, and calls.
- Help recruiters set up roles and navigate the platform.
- Assist candidates with interviews, assignments, and technical issues.
- Follow up with candidates to ensure timely completion.
- Report bugs and coordinate with the tech team to resolve issues.
Requirements
- Solid spoken and written communication skills.
- Patience, attention to detail, and a problem-solving mindset.
- Comfortable learning new software and managing multiple queries.
- Previous customer support experience is a plus.
📌 Customer Support Specialist | Work from home (India)
🏢 52 East
📍 India
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