Handle customer queries and complaints via inbound/outbound calls Resolve customer issues promptly and ensure satisfaction Make outgoing calls to students for follow-ups and reminders Maintain accurate records Assist with general office tasks as needed
Requirements:
Graduate Excellent communication skills in English and local language(s) Strong problem-solving and customer service skills
Ability to multitask and work in a fast-paced workplace High school diploma or relevant experience preferred
📌 Customer Support Professional - Voice (Churchgate)
🏢 KS Legal u0026 Associates
📍 Churchgate
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