Role & responsibilities
- Handle inbound and/or outbound calls with international customers.
- Resolve customer queries and provide accurate information.
- Maintain skilled communication and ensure customer satisfaction.
- Follow company processes, guidelines, and quality standards.
- Maintain accurate records of customer interactions.
- Achieve performance targets related to customer service, quality, and productivity.
Preferred candidate profile
- Freshers and experienced candidates can apply.
- Excellent verbal communication skills in English.
- Graduate, undergraduate, or diploma holders, as per process requirements.
- Comfortable working in rotational shifts, including night shifts.
- Good listening, problem-solving, and interpersonal skills.
📌 Customer Support Representative (Bengaluru)
🏢 .
📍 Bengaluru