Roles and Responsibilities :
- Provide exceptional customer support through phone, email, or chat to resolve customer queries and concerns.
- Process customer orders, answer product questions, and address technical issues in a timely manner.
- Maintain accurate records of all interactions with customers using CRM software.
- Escalate complex issues to senior team members when necessary.
Job Requirements :
- 0-13 years of experience in international BPO/call center workplace.
- Excellent communication skills for effective interaction with customers over the phone, email, or chat.
- Proficiency in processing sales transactions and resolving technical support queries.
📌 Customer Support Executive (Chat) (Jaipur)
🏢 TP
📍 Jaipur