Company Description Quik Silver Advertising & Marketing Pvt. Ltd. is a one-stop provider for signage, printing, branding, and event fabrication, supported by a state-of-the-art in-house production facility. The company offers a wide range of solutions including ACP work, custom signage, fabric prints, 3D letters, flex printing, glow signs, box LED letters, vinyl printing, and translite prints.

In addition to printing and signage, Quik Silver delivers event projects, exhibitions, and stall fabrication that help brands stand out through creative and precise execution. A dedicated team, advanced machinery, and a strong focus on quality make Quik Silver a trusted partner for businesses seeking to enhance visibility, identity, and impact. The organization is driven by a commitment to bring brands to life through reliable, high-impact visual and experiential solutions.

Role Description This is a full-time, on-site Customer Service Representative role based in Bengaluru.

The Customer Service

Representative will handle incoming inquiries from clients, provide information about products and services, and ensure timely resolution of questions or concerns. The role involves coordinating with internal production, sales, and event teams to track orders, share updates, and address client requests.



The individual will maintain accurate records of customer interactions, follow up on pending issues, and support the team in delivering a positive end-to-end customer experience.

The position also includes identifying opportunities to improve service processes, gathering feedback, and contributing to customer satisfaction and retention.

Qualifications

- Strong customer-facing skills with experience as a Customer Service Representative or in similar Customer Service roles.
- Ability to provide responsive Customer Support and maintain high standards of Customer Satisfaction.
- Focus on creating a positive Customer Experience through explicit communication and proactive problem-solving.
- Excellent verbal and written communication skills, with fluency in English; knowledge of local languages is an advantage.
- Ability to work on-site in Bengaluru, manage multiple tasks, and prioritize in a fast-paced environment.
- Basic proficiency with office software (email, spreadsheets, CRM tools) and comfort working with internal systems.
- Previous experience in advertising, printing, signage, events, or related industries is preferred but not mandatory.
- Relevant educational background in business, communications, marketing, or a related field is beneficial.

📌 Customer Service Representative (Bengaluru)
🏢 Quik Silver Advertising u0026 Marketing
📍 Bengaluru