15 Sep
|
TE Connectivity
|
Bengaluru
15 Sep
TE Connectivity
Bengaluru
Roles and Responsibilities :
- Manage customer orders from receipt to fulfillment, ensuring timely delivery of products.
- Resolve issues related to order processing, including cancellations, returns, and exchanges.
- Coordinate with internal teams for order fulfillment, tracking progress and resolving any delays or discrepancies.
- Provide exceptional customer service by responding promptly to inquiries and addressing concerns.
Job Requirements :
- 3-6 years of experience in an e-commerce environment/manufacturing/automotive or similar industry.
- Robust understanding of order management processes, including issue resolution and escalation procedures.
- Excellent customer handling skills with ability to resolve complex issues professionally.
- Proficiency in using software applications for order processing and tracking.
- Excellent communication skills.
📌 Customer Service Representative (Bengaluru)
🏢 TE Connectivity
📍 Bengaluru