Customer Relationship Executive (Bengaluru)

Customer Relationship Executive (Bengaluru)

15 Sep
|
Recruito
|
Bengaluru

15 Sep

Recruito

Bengaluru

Responsibilities

- Manage key client relationships and ensure customer satisfaction.

- Handle customer accounts, needs, contracts, and service requirements.

- Resolve client issues by coordinating with technical teams.

- Manage new client onboarding and ensure smooth implementation.

- Monitor service performance and suggest improvements.

- Identify upselling and cross-selling opportunities.

- Gather customer feedback and improve service delivery.

- Maintain client records and prepare account performance reports.

Requirements

- Excellent written and verbal communication skills.

- Strong client relationship and interpersonal skills.

- Experience preparing technical solution proposals.

- Strong problem-solving and account management skills.

- Ability to manage multiple client accounts in a quick-paced environment.

- Proficiency in CRM tools and MS Office.

- Ability to work independently with moderate supervision.

📌 Customer Relationship Executive (Bengaluru)
🏢 Recruito
📍 Bengaluru

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