Position: CRM ExecutiveExperience: 1–3 Years

Location: Raipur, Chhattisgarh

Industry: Jewellery / Retail

Key Responsibilities

- Manage and maintain the customer database and CRM records.
- Regularly connect with existing customers through calls, WhatsApp and other communication channels.
- Follow up with customers for birthdays, anniversaries, festivals and important occasions.
- Drive repeat purchases, referrals and customer engagement.
- Maintain proper records of customer preferences, purchase history and interactions.
- Follow up on leads, enquiries and customer requirements.
- Coordinate with the Sales Team to ensure smooth customer follow-ups.
- Collect customer feedback and coordinate for resolution of concerns.
- Prepare regular CRM reports and track customer engagement metrics.




- Ensure a premium and personalized customer experience at every touchpoint.

What We’re Looking For✔ Excellent communication and interpersonal skills ✔ Robust customer-handling and relationship-building abilities

✔ Good knowledge of CRM software

✔ Organized and detail-oriented approach

✔ Ability to maintain and analyze customer data

✔ Proactive follow-up and problem-solving mindset

✔ Experience in jewellery, luxury retail or premium retail will be an advantage

? Interested candidates can share their CV with us.

Email - [email protected]

Contact - (phone hidden)

📌 Customer Relationship Management Executive (Raipur)
🏢 Babulal Jewellers
📍 Raipur