What are the key objectives and expectations from this role?
The Product Manager is a crucial role that plays a key part in shaping the product strategy with the business product owner and driving the execution of the product’s vision measured by OKRs through the IDT platform enablement:
ACCOUNTABILITIES
- Takes ownership of the product (SAP TMS) and enabling platforms’ strategy, governance, capabilities development, and team management
- Contributes to the organisation's portfolio strategy, leads vendor governance, enforces IDT standards and optimises the Total Cost of Ownership for a product
- Drives and manages the development and operational KPIs for the product and enabling platforms
- Delivers the development and operational (DevSecOps) KPIs through BAT and partner teams
- Drives the product and enabling platforms’ success and aligns with the organisation's overall goals and objectives
- Ensures that the enabling platforms adhere to IDT standards, best practices, and governance frameworks
- Enforce compliance with security, data privacy, group architecture standards and regulatory requirements (Sec)
- Drive and manage (outsourced) delivery of service capabilities and the governance of service providers.
- Participate in internal and external service review meetings.
- Lead and drive resolution of IT service and/or business issues using agreed escalation routes
- Evaluate business risks and issues related to operational incidents, potential changes and internal audit reports. Implement appropriate risk management processes and take appropriate and timely actions.
- Leads on BAT side Product deployment projects and governs vendor delivery
EXPERIENCE, SKILLS, KNOWLEDGE
ESSENTIAL
Experience Required
- Deep understanding of Supply Chain Fulfilment processes and practical experience of improvement of these processes leveraging technology
- Experience and awareness of the typical requirements for solution integration and data management
- Experience managing and communicating with global teams.
- Experience managing 3rd Parties teams
- Ability to think clearly, prioritise and make decisions under time-sensitive and high-pressure conditions.
- Business acumen, ability to articulate both businesses, commercial and technical ideas clearly and simply.
- Experience in our preferred Transportation Management solution of choice is highly desirable: SAP TM, and in general experience in deploying/managing Supply Chain Transportation and Warehousing solutions
- Solid awareness of the solutions and vendors available in the market place for Supply Chain
- Experience in large global organisations using in-sourced and out-sourced IT service providers
- Ability to work independently and be self-motivated to plan own work to meet overall goals and objectives
- Effective communication and relationship management - experience working with business stakeholders across various business functions
- Robust team work demonstrated both within and outside the IT function - Ability to generate trust, build alliances, and orchestrate interdisciplinary matrix teams, with internal and external participants
- Awareness and understanding of Lean-Agile project management and solution development methodologies and frameworks e.g. DevSecOps and SAFe.