Customer Engagement & Growth Executive

Be the voice, face & first impression of Polystox.

Are you someone who can strike up a conversation with just about anyone?

Do you enjoy meeting new people, understanding what they need, and getting them excited about something genuinely useful?

Then this role might be for you.

As a Customer Engagement & Growth Executive, you’ll be the first human connection many of our customers have with the company. From the moment someone downloads our app to meeting customers at exhibitions and events, you’ll help them discover what our platform can do for them and turn curiosity into engagement.

What You’ll Do

- Connect with customers who download our app, introduce yourself, understand what they’re looking for, and make their first experience with us a great one.
- Have real conversations with customers, ask the right questions, understand their needs and show them how our platform can actually help.
- Follow up with prospects, keep conversations going, answer questions, demonstrate the platform and drive customer conversions.
- Represent us at exhibitions, trade shows, events and customer meets. Meet new people, start conversations, explain the platform and create a buzz around what we’re building.
- Whether someone is completely new to the platform or needs help getting started, you’ll be the person who makes it simple.
- Keep track of your leads, calls, follow-ups, conversions and customer interactions. Know your targets and own your performance.
- Listen to what customers are saying, identify common questions or challenges,



and share insights that can help us make the platform even better.

What Makes You a Great Fit?

- You’re confident, outgoing and genuinely enjoy talking to people.
- You can have a conversation without making it feel like a sales pitch.
- You’re persuasive without being pushy.
- You’re curious enough to understand a customer's need before jumping to a solution.
- You’re comfortable picking up the phone and saying, “Hi, let me tell you how this works.”
- You can hold your own in a room full of people at an exhibition or event.
- You have the energy to follow up, follow through and get things done.
- You’re comfortable working with targets and taking ownership of your numbers.
- You communicate clearly and can explain things in a way that anyone can understand.

What You Bring

- Bachelor's degree in any discipline.
- 1–3+ years of experience in sales, business development, tele calling, customer engagement or a similar customer-facing role.
- Solid communication and interpersonal skills.
- Good presentation, convincing and negotiation abilities.
- Experience with CRM or lead-management tools is a plus.
- Willingness to attend exhibitions, events and other customer-facing activities.

Why This Role Is Different

This isn’t just a calling job.

You’ll be the first conversation, the product guide, the relationship builder and the face of the brand.

If you love meeting people, starting conversations, solving problems and turning “What is this?” into “Okay, show me how it works!” we’d love to meet you.

📌 Customer Engagement & Growth Executive (Indore)
🏢 Polystox
📍 Indore