Customer Care Executive (Gurugram)

Customer Care Executive (Gurugram)

15 Sep
|
Polyplastics Group
|
Gurugram

15 Sep

Polyplastics Group

Gurugram

The Sales, E-Commerce & Customer Care Executive will be responsible for managing day-to-day SAP sales and invoicing activities, e-commerce operations, customer and dealer support, complaint handling, sales coordination, shipment coordination, online lead management, and influencer engagement.

The role requires close coordination with Sales, Operations, Warehouse, Service, Finance, Marketing, and other internal teams to ensure timely execution of orders, effective customer service, accurate record keeping, and smooth resolution of customer and dealer issues

1. SAP Invoicing Influencers & Employees

2. Online Sales Order & Invoicing Amazon Plants

3. Online Sales Returns Amazon Plants

4. Customer Care & Customer Support

5. Dealer Complaint & Support Management

6. Shipment Coordination

7. Daily Customer Complaint Monitoring & Resolution.

8. IndiaMART & Online Lead Management

9. Influencer Coordination & Engagement

10. Reporting & MIS

📌 Customer Care Executive (Gurugram)
🏢 Polyplastics Group
📍 Gurugram

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