Hirely is recruiting CRM Operations Specialists on behalf of a hiring partner for an AI training project focused on CRM workflows, sales operations, and customer relationship management.

You'll use your real-world CRM and sales operations expertise to evaluate AI-generated workflows, annotate CRM data, apply evaluation rubrics, and provide actionable feedback that helps improve next-generation AI systems.

What You'll Do

- Evaluate AI-generated outputs related to CRM workflows and sales processes
- Review sales automation logic for accuracy and real-world applicability
- Analyze and annotate CRM records, data, and user interactions
- Apply written guidelines and rubrics consistently when evaluating AI responses
- Rate, rank, and compare model outputs based on defined criteria
- Flag cases that fall outside existing guidelines
- Provide realistic CRM and sales operations examples and scenarios
- Document current sales processes, workflows, and operational practices
- Identify CRM pain points and opportunities for process improvement
- Provide clear, actionable written feedback to AI and model development teams
- Assess CRM workflows from a practical business operations perspective

Who We're Looking For

- 3+ years of hands-on CRM and sales operations experience
- At least 2 years of direct CRM platform experience
- Strong expertise in Salesforce or HubSpot
- Experience optimizing sales processes and CRM automations




- Strong understanding of CRM data integrity and business workflows
- Strong analytical and process-mapping skills
- Excellent attention to detail
- Strong written and verbal English (B2 or above )
- Ability to evaluate complex workflows against written rubrics
- Experience with AI data labeling, annotation, RLHF, AI evaluation, or rubric-based grading is a plus
- Experience with CRM integrations, automation, migrations, or testing is a plus
- Reliable internet connection and ability to begin promptly

Relevant Platforms Experience with any of the following is valuable:

- Salesforce, HubSpot, Close, Apollo, Salesloft, Intercom, Freshdesk, Shopify, Crayon, ClickFunnels

Compensation & Terms

- $28-92/hour , independent contractor
- Fully remote
- Adaptable project workload
- Compensation may vary based on project requirements and assigned work

How To Apply Apply through the link. The process may include screening questions, an AI interview, and additional project-specific evaluation or assessment.

About Hirely

Hirely connects professionals with remote opportunities from hiring partners across artificial intelligence, software engineering, cloud, data, research and other specialised fields. Hirely acts as a recruitment and talent-sourcing partner for the hiring companies it represents. Final hiring decisions, onboarding, compensation and project assignments are determined by the hiring partner.

📌 CRM Operations Specialist - Salesforce, Sales Ops & AI Evaluation (India)
🏢 Hirely
📍 India