- Manage timely collection of overdue payments from customers.
- Contact borrowers through calls and field visits for payment follow-ups.
- Understand customer concerns and negotiate suitable repayment solutions.
- Achieve assigned collection and recovery targets.
- Maintain accurate records of customer interactions and collections.
- Coordinate with internal teams for resolution of customer issues.
- Ensure compliance with company policies and collection guidelines.
Requirements
- 12th Passed out or Graduates.
- Good communication and customer-handling skills.
- Target-oriented with strong follow-up and negotiation abilities.
- Willingness to travel locally for field collections.