– Client Relationship Executive

Company: Makoons Play School

Position: Client Relationship Executive

Location: Indirapuram, Ghaziabad, Uttar Pradesh

Experience: 1–4 Years

Employment Type: Full-Time

Working Days: Monday to Saturday

Working Hours: 10:00 AM – 6:00 PM

Role Overview

Makoons Play School is looking for a Client Relationship Executive with 1–4 years of experience and excellent communication skills.

The ideal candidate should have a skilled and customer-focused approach, strong interpersonal skills, and the ability to effectively handle Branch Partners (BPs), resolve their queries, coordinate with internal teams, and ensure a smooth support experience.

Key Responsibilities

Client Relationship & Support

- Act as the primary point of contact for Branch Partners.
- Build and maintain strong professional relationships with franchise partners.
- Handle and resolve day-to-day operational and digital queries.
- Coordinate with internal teams for timely issue resolution.
- Follow up on pending requests and provide regular updates.
- Maintain a professional and positive relationship with Branch Partners.

Digital & Platform Assistance
- Assist Branch Partners with Google Business Profile-related queries.
- Handle basic concerns related to Instagram and Facebook accounts.
- Assist with login, account access, and password-related issues.
- Provide basic assistance for MS Outlook/email-related concerns.




- Guide Branch Partners through basic digital processes.

Communication & Coordination
- Handle calls and queries professionally.
- Provide clear and step-by-step guidance.
- Maintain records of queries, follow-ups, and resolutions.
- Coordinate between Branch Partners and internal departments.
- Escalate complex issues to the relevant team when required.

Qualifications & Experience

- Graduate or Postgraduate in any discipline.
- 1–4 years of relevant experience in client relationship management, customer support, client servicing, or a similar role.
- Excellent communication skills are mandatory.
- Basic knowledge of Google Workspace, MS Outlook, Instagram, Facebook, and other digital platforms will be an advantage.

Required Skills ✔ Excellent verbal and written communication skills

✔ Strong interpersonal and relationship-building skills

✔ Customer-focused and solution-oriented approach

✔ Patience and professional attitude

✔ Problem-solving and follow-up skills

✔ Basic digital platform knowledge

✔ Ability to multitask and coordinate effectively

✔ Good team collaboration skills

✔ Positive attitude and willingness to learn

How to Apply

Interested candidates can share their updated CV at:

Email: [email protected] / [email protected]

Contact: (phone hidden)

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Client Relationship Executive (Ghaziabad)
🏢 Makoons Pre School
📍 Ghaziabad