Catering Operations Executive

Key Result Areas (KRAs)

- Catering Operations Coordination

Coordinate with Chefs, Store In-charge, Catering Coordinators, and cross-functional departments to ensure seamless execution of catering events.

Act as the central point of communication between departments, ensuring timely task completion and effective follow-up.

Monitor event readiness and resolve operational issues proactively to ensure smooth execution.

- Standard Operating Procedures (SOPs) & Process Improvement

Implement and monitor adherence to catering Standard Operating Procedures (SOPs).

Identify operational gaps and recommend process improvements to enhance efficiency, quality, and customer satisfaction.

Maintain documentation and ensure compliance with operational standards.

- Event Branding & Creative Design

Design food tags, menu cards, event signage, and branding materials using Canva or similar design platforms.

Coordinate with printing vendors to ensure high-quality output and timely delivery of all event collateral.

Maintain brand consistency across all catering-related communication and materials.

- Digital Marketing & Social Media Coordination

Manage the Catering Instagram account and coordinate with external social media agencies.

Plan, review, and monitor content calendars, reels, campaigns, and promotional activities.

Track agency deliverables and ensure content aligns with brand guidelines and engagement objectives.

Research and implement current Instagram trends and content ideas to improve reach and audience engagement.

- Event Documentation & Media Coordination

Coordinate photography and videography arrangements for catering events.





Ensure timely collection and organization of event media for marketing, promotional, and archival purposes.

- Client Relationship Management

Coordinate with clients before, during, and after catering events to ensure a seamless customer experience.

Attend client meetings, address operational queries, and ensure commitments are delivered effectively.

Support the team in achieving high levels of client satisfaction and service excellence.

- Research & Development (R&D;)

Continuously research industry trends, catering concepts, event experiences, menu presentation, and customer preferences.

Recommend innovative ideas to improve catering services, event execution, branding, and customer engagement.

Benchmark competitors and identify opportunities for business growth and operational excellence.

- Reporting & Administrative Support

Maintain operational records, event trackers, and coordination reports using MS Excel and Google Sheets.

Prepare periodic reports on event performance, social media activities, and operational improvements.

Ensure accurate documentation and timely reporting to management.

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Required Competencies

Excellent communication and stakeholder management skills.

Strong coordination, planning, and multitasking abilities.

Proficiency in Canva or similar graphic design tools.

Good understanding of Instagram trends, content strategy, and digital marketing.

Knowledge of MS Excel, Google Sheets, and reporting tools.

Solid organizational and follow-up skills.

Problem-solving mindset with attention to detail.

Creative thinking and continuous improvement orientation.

- Client relationship and event management skills.

📌 Catering Operations Executive (Jaipur)
🏢 Brown Sugar India
📍 Jaipur