Key Responsibilities

- Handle inbound and outbound customer calls professionally and efficiently.

- Understand customer requirements, needs, and concerns to provide appropriate solutions.

- Generate new business opportunities through calls, leads, follow-ups, and customer interactions.

- Promote and explain products/services to prospective and existing customers.

- Upsell and cross-sell relevant products/services to existing and potential customers.

- Follow up with leads regularly and convert prospects into successful customers.

- Handle customer objections and use effective negotiation and convincing skills to close sales.

- Build and maintain strong relationships with customers.

- Achieve daily, weekly, and monthly sales and revenue targets

Candidate Requirements

- 1–2 years of experience in Voice Process, BPO, Customer Support, Telesales, Inside Sales, or Business Development.

- Upselling/Cross-selling experience is mandatory.

- Excellent verbal communication and customer-handling skills.

- Strong convincing, negotiation, and objection-handling abilities.

- Good sales and target-achievement orientation

Pay: ₹14,000.00 - ₹25,000.00 per month

Perks

- Leave encashment

Work Location: In person

📌 Business Development Executive (BDE) Salt Lake, Sector V, Kolkata
🏢 Golden Futures
📍 Kolkata