- Handle outbound and inbound customer calls professionally.

- Approximately 70% calls will be focused on fresh/current customers and 30% on retention and existing customers.

- Speak with customers, understand their needs and guide them appropriately.

- Build and maintain long-term relationships with customers through regular follow-ups.

- Ensure every customer interaction is handled with patience, professionalism and a solution-oriented approach.

- Follow up with customers regularly to improve conversion, repeat purchases and customer retention.

- Achieve assigned daily/monthly calling and sales/retention targets.

- Maintain accurate records of customer conversations, follow-ups and outcomes.

- Identify customer concerns and coordinate with the relevant team for timely resolution.

- Ensure a positive customer experience throughout the interaction.

- Take ownership of assigned customers and follow-ups until closure

Pay: ₹11,593.48 - ₹30,000.00 per month

Work Location: In person

📌 BDE (Business Development Executive) (Noida)
🏢 Yoga Brand
📍 Noida