Company Description Degree Drishti is a student-focused guidance platform that helps learners choose the right online and distance degree programs from UGC- and NAAC-approved universities in India. The organization is committed to protecting students from misleading information, hidden fees, and unrecognized institutions by offering transparent, end-to-end support. Counselors at Degree Drishti assist students in comparing universities, understanding fees and eligibility, and selecting programs aligned with long-term career goals and placements.

The company prioritizes clarity, honesty, and pressure-free counseling, working only with recognized universities to ensure real career value. Whether students are working professionals, graduates, or fresh learners, Degree Drishti simplifies online education choices so they can make confident, informed decisions.

Role Description The Assistant Team Lead is a full-time, in office role based in Noida, supporting the team in delivering high-quality counseling and guidance services to students. This role involves supervising daily operations, coordinating team schedules, and monitoring performance to ensure targets and service standards are met.

The Assistant Team

Lead will support counselors in handling student inquiries, resolving escalations, and ensuring that information provided is accurate, transparent,



and aligned with Degree Drishti’s values.

Responsibilities include training and mentoring team members, preparing reports and updates for senior leadership, and contributing to process improvements that enhance student experience. The role also requires close collaboration with admissions partners and internal stakeholders to maintain smooth workflows and consistent communication.

Qualifications

- Strong team leadership and people management skills, including experience supervising or mentoring staff.
- Excellent communication and interpersonal skills, with the ability to build trust and rapport with students and colleagues.
- Experience in student counseling, education services, or customer support, preferably within higher education or edtech.
- Ability to manage operations, monitor performance metrics, and prepare clear, concise reports.
- Problem-solving and conflict-resolution skills, with a focus on fairness, transparency, and student-centric decisions.
- Comfort with using CRM tools, spreadsheets, and basic office software for tracking inquiries and team activities.
- Bachelor’s degree in any discipline; a background in education, management, or psychology is an advantage.
- High level of integrity, accountability, and commitment to ethical guidance and long-term student success.

📌 Assistant Team Lead (Noida)
🏢 Degree Drishti
📍 Noida