Company Description RARE Hospitality & Services Pvt. Ltd., part of the billion-dollar SIS Group Enterprise, is a leading provider of integrated facility management services in India with over three decades of industry experience. The company delivers customised, end-to-end solutions for sectors such as healthcare, hospitality, BFSI, education, corporate workplaces, and manufacturing.

With a strong pan-India presence, RARE Hospitality combines deep local expertise with global operational standards to ensure consistent, high-quality outcomes. Its approach integrates skilled people, proven processes, and smart technologies to create safe, effective, and high-performing environments. The organization is strongly committed to sustainability and continuous evolution to meet changing industry needs.

Role Description The Assistant Manager Operations – Facility Services will oversee day-to-day facility management operations to ensure service delivery, safety, and quality standards are met across client sites. This full-time, on-site role, based in the Mumbai Metropolitan Region, includes supervising facility staff, coordinating maintenance and housekeeping activities, and monitoring vendor performance. The role involves tracking operational metrics, resolving service issues, and implementing process improvements to enhance customer satisfaction.

The Assistant

Manager will collaborate closely with clients to understand their requirements, prepare operational reports,



and support budgeting and resource planning. Regular site inspections, adherence to compliance norms, and alignment with company policies and sustainability goals are key responsibilities.

Job Responsibilities

- Manage day-to-day facility operations for multiple client locations.
- Coordinate housekeeping, security, maintenance, pantry and other facility services.
- Supervise and guide site staff and ensure proper manpower deployment.
- Coordinate with clients and address operational issues and complaints.
- Ensure services are delivered as per agreed SLA and quality standards.
- Manage vendors and ensure timely delivery of services.
- Monitor attendance, manpower, consumables and operational expenses.
- Prepare daily/weekly/monthly reports and MIS.
- Ensure safety, hygiene and compliance with company policies.
- Conduct regular site visits and take corrective action wherever required.

Requirements
- Graduate in any discipline; Facility Management qualification is an advantage.
- 7+ years of experience in facility management/operations.
- Experience in handling multiple clients or sites will be preferred.
- Valuable communication, coordination and team-management skills.
- Basic knowledge of MS Office and reporting.
- Willingness to travel to client sites across Mumbai.

Key SkillsFacility Management | Client Management | Team Handling | Vendor Management | Housekeeping | Security | MIS Reporting | SLA Management | Operations

📌 Assistant Operations Manager - Facility Services (Mumbai)
🏢 RARE Hospitality u0026 Service
📍 Mumbai